General Messages Settings

When users submit a form, there are a number of notification messages they can receive. The text of those messages can be configured in the General Messages Settings section.

There are two types of messages – the one that means success and a number of those that notify the user about some kind of failure.

general messages settings

The success message “Form successfully submitted” informs users that the form was submitted successfully.

form submitted successfully

Error messages are more numerous:

  • Submit failed. The form’s submission was unsuccessful;
  • Validation error. If you set some fields to be filled in some specific way (for example, an “Email” Field Type of the Text Field) and one or several fields were filled incorrectly, this notification will appear;
  • Captcha validation failed. The CAPTCHA verification was unsuccessful;
  • Entered an invalid email. This message appears when the user enters an invalid email address in an email field;
  • Required field is empty. One or several required fields were left empty;
  • Internal server error. The submission failed due to an internal server error;
  • Media Specific: Max files limit. This notification can appear only if you have a Media Field in your form. It indicates that the user has reached the limit for the number of allowed file uploads;
  • Media Specific: Max size reached. This notification can appear only if you have a Media Field in your form. The uploaded file exceeds the maximum allowed file size;
  • Media Specific: File type error. This notification can appear only if you have a Media Field in your form. The user tries to upload a file whose format is not supported.
form submission error

The notification messages can be customized in the Messages section of the JetForm widget settings.

messages tab of the jetform widget

FAQ

Can I customize JetFormBuilder notification messages?

Yes. You can customize success and error messages in the Messages section of the JetForm widget settings.

Why does the form display a validation error?

A validation error appears when one or more field values do not meet the configured validation rules.

When do media-specific error messages appear?

These messages appear when a form containing a Media Field encounters an upload-related issue, such as exceeding the file count or size limit or uploading an unsupported file type.

That’s all about the General Messages Settings available as part of the JetFormBuilder plugin functionality for WordPress.

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